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Old Aug 23, 2011 | 12:16 pm
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Can I help you
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Originally Posted by BingBongBoy

We do use crew to improve the product, and not just CSDs or Pursers. There are a group of crew, a mixture of grades from all fleets, who meet, I think every 6 weeks, and discuss changes to the product, how improvements could be made, what can be changed without actually changing what customer are offered etc... I don't believe there is anything offered in addition to normal working time etc...
True Bingy but only since Frank van der Post arrived before that our management had no interest in our opinions and we have all seen the consequences of their inexperience.
Frank is now starting to make a difference but he has layers of infective management to get through, but I am sure he will make some changes there as well.
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