Originally Posted by
kwildnj
I don't know if the United ground staff @ HPN is actual United staff, or staff from one of the regional carriers, but I can say with almost certainty, that they are NOT Colgan employees.
The only time you'd deal with Colgan staff directly is on the subsidized Colgan Routes, and even then you'd see them only at the EAS city, not the hub.
HPN is Air Wisconsin.
As far the hotels go....I don't know how it works at larger stations, but at smaller ones, we call the hotel before giving out vouchers, ask how many rooms they have available and the rate including tax. We then "Reserve" as many rooms as they'll allow us to have and then we start issuing vouchers. No middle man.
Summer can be hit or miss in Maine. Just this past Saturday I was dealing with a cancellation and had to go through about 15 hotels before finding one that takes our vouchers and one that had rooms open...summer in Maine is tough.