Originally Posted by
MagicWok
Came back from Singapore to LHR T3 last week.
E-passport gates queue packed. Standard immigration queues heaving.
Not one person in the two IRIS booths. We skipped everyone and headed straight through in around 60 seconds. I like them

STR-LHR on BA yesterday. The EU queue was insane, the non-EU was not too crazy, and IRIS had one person using one of the lanes...I used the other. Gate-UKBA-Bag-Taxi in 30 min.