<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by stargold:
The biggest problem IMHO is that their products are really quite poor!
I don't have the details but I remember thinking I would NEVER pay for a biz ticket on OZ.
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I've flown OZ in long-haul F and medium-haul J on several occasions in the last 3 years and actually found their service to compare quite favorably. IMHO, better than AY and much, much better than IB.
Although the service definitely has a Korean feel, I actually like the difference. All F cabins are equipped with fully reclining sleeper seats, and I remember that the selection of premium liquor was outstanding (i.e. Johnie Walker Blue Label).
FA's were extremely attentive throughout each flight.