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Thread: Delta Agent misunderstanding
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Old Aug 21, 2011 | 5:53 pm
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jetlikesdimsum
 
Join Date: Aug 2011
Posts: 11
Delta Agent misunderstanding
I called Delta to switch my itinerary to another flight from SFO to EWR on Christmas Day since Delta for no reason changed my itinerary 3 times already. Now instead of Detroit I fly through Atlanta. The problem is, I told the agent specifically that I wanted flights 1480 and 2242, so I can have a 2 hr 40 min layover in ATL . Instead, she books me on 1480 and 2142, thereby giving me only a 1 hr 30 min layover.

1_Is that enough time layover, especially in the winter season?
2_Will I still be able to change my itinerary for no cost?
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