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Old Aug 21, 11, 10:23 am
Join Date: Nov 2010
Posts: 1,677
Business Class upgrade "voucher"

Usually I call the day before. Just for the heck of it, I decided to try it the old way. I exchanged 4 A+ credits for a voucher.

The problem I am having is that the valid "voucher" shows up in Airtran's system when I call them. But it does not show up for me on the Airtran website.

Under the page entitled "Book Reward Flights" which is under "My Rewards" page, there is a small box in the upper right hand corner. The box has my name, A+ number, and then it shows "available A+ credits," under that is "Coach Vouchers," and below that is "Business Class Vouchers". It is showing the business class vouchers as 0 (zero). But it should show 1.

What am I missing? When I email them they respond back as if I'm talking about a used voucher (past flight). I can't seem to get through to them what I am asking.

Any information will be appreciated.
BillyBaloney is offline