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Old Aug 19, 2011 | 12:31 pm
  #5  
amitaimeup
 
Join Date: Jun 2007
Posts: 18
cancelled booking

I booked this hotel with the hopes of getting some sort of Travelocity credit. What is the history with Travelocity in these kinds of situations from people's past experiences? Can I refuse their offer (below) and ask for something else? I have no plans to be in Sunnyvale in October. This is the cancellation I received this morning:

Greetings from Travelocity Hotel Help Desk.

This is in regards to your hotel reservation at the 'Vagabond Inn Sunnyvale' check-in on the 02nd October 2011 for 1 night. We have received an intimation from the hotel that due to incorrect rate loading they are unable to honor your reservation, we can however secure your reservation at the 'Americas Best Value Inn Sunnyvale'. Kindly revert with your acceptance on the same so that we can confirm your booking.


Please contact Travelocity Hotel Help Desk at 1-888-600-3119 option 2 for any clarification.

We apologize for the inconvenience.

Regards
Elma H
Hotel Help Desk
Travelocity
amitaimeup is offline