FlyerTalk Forums - View Single Post - Points being calculated incorrectly. Check your folios.
Old Aug 19, 2011 | 10:35 am
  #36  
SooprnoVa
 
Join Date: Feb 2011
Location: the end of the world
Posts: 22
Thanks for posting this thread. From my last two stays (as a diamond):

HR Chicago, 5 nights, rate of $199 for 4 nights, $209 for the fifth, plus approx $175 in dining:
Base points - 995
Bonus points - 298

HR Philadelphia, 1 night, rate of $199:
Base points - 179
Bonus points - 51

Has anyone else seen this large of a discrepancy? Looks like it's just a few points here and there for most, but we're talking THOUSANDS of points missing from just these two stays...whats the easiest way to correct this? Should I call GP or email Mr. Zidell? I'm considering the latter, as a few points wouldn't be too concerning, but thousands of missing points is really frustrating, especially as I wouldn't have noticed if not for this thread!
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