Originally Posted by
fishferbrains
Yes it's normal to wait in line and have an officer verify your receipt. It shouldn't take more than a minute or so (depending on how busy the crew line is). Don't rush past them or you're bound to tick them off.
Depending on how you answer the kiosk questions s/he may ask further follow-up questions or send you to customs if you exceed declarative limits.
It pays to be both friendly and patient.
Actually, it hasn't been normal at all at five different entry points I've used GE at. This isn't the officer standing at the exit from immigration area - you're talking about standing in line for an immigration officer *after* using aGE kiosk and not getting an X?
I've never heard of such a thing.