Originally Posted by
Moomba
Do people on here actually read what others post or just what they 'want to read' in people's posts?
It seems to me the OP was content with the original 'not our fault' email from BA. But is now questioning why BA chose to re-open dialogue with them asking for futher details. In doing so they are attempting to identfy other passengers on that flight who may have become ill?
Why would BA start quizzing the OP again about details of the flight if they had previously dismissed the claim? Perhaps others have complained too? It does seem rather odd.
Spot on! Even if there a remote chance of "BA being wrong", it seems that for some the defensive instinct kicks in irrespective and glazes over the actual content of the post!
Given BA re-opening dialogue here, it would seem others may have complained as well, and more importantly for BA, if any such issue exists, they need to raise it with their catering provider in BKK. That is probably why they want to document as many details as possible. I would think that is a positive step by BA, rather than brushing it under the carpet and pretending it never happened.