I continue to communicate my displeasure and anger with as many Delta frontline employees that I know. Attendants. Gate Agents. SkyClub Representatives. Pilots. Diamond Reservations.

They have a general acknowledgement of reading about the rule change (and Delta's Kremlin like propaganda excuse). They also have a rather consistent response of embarrassment and bewilderment at the decision. I'm not bulls****ng either. These people are generally proud of their airline and their service reputation. The antagonistic decision and accusatory communication to Delta's best customers shocks many of the employees I've spoken with.

Point is...keep communicating your displeasure. Word does get passed upward in this airline.

I simply find myself red mad at Delta and the few people behind this decision. The bend-over-and-take-it attitude and clear disdain for loyal customers has me far more angry than the rule change itself. When and if I use Sh*tmiles, I will adjust to the rules accordingly. But right now when I see the Delta name or logo, I'm literally over it.

Besides talking to Delta people I know and come across, I've begun my transition to book as much flying with Continental/United. I just returned from a NYC day trip that cost my company $500 - money that would've gone to Delta without a heartbeat. But this time it went to Continental. I had very nice flights and I will continue to book CO/UA as first choice from here on out.

Until something changes, or a certain someone or some people are removed, I doubt I'll look at Delta the same. Funny but I might expect a harsh rule change to be hapahazardly implemented (two changes in two weeks) from someone like Spirit or Allegiant; not the "World's Premier Global Airline". And I never would've expected it to be communicated with the same customer disdain as Spirit's CEO Ben Baldanza's now infamous leaked e-mail. A shame.

...and after a twenty minute call with the Atlanta Customer Service Center I did not get any miles. Is it a Northwest thing?