Originally Posted by
kmwjes
Having stayed at the Hilton Athens and Doubletree Kos in July, both hotels have credited me points based on euros rather than what I was charged in USD. As an example, my Doubletree bill was 1086 Euros however my Amex Surpass converted USD rate was $1571. Shouldn't I have received 10 points x 1571 rather than 10 x 1086?
I called HHonors and have a case # established however no response (10 days ago). I am about to call back.
Any advice? With the double dip, bonus and Q3 bonus this is quite a difference.
From HHonors website: "10 HHonors Base points for each eligible U.S. dollar charged to your room, including telephone and room service charges for eligible rate stays at all participating Hilton, Conrad, DoubleTree by Hilton"
It has to be USD. But keep in mind that you only receive points on the net amount spent. No points for taxes.