This is a genuine rule. I had them read the rules to me several times.
One more postscript to this story I finally got the total taxes and tariffs for this ticket. When the guy gave me the number I had him recheck just to be sure. I then gave him my credit card number and had it marked paid as fast as possible. The total taxes ect for this that they charged me was..'insert drum roll here'.... $183.11.
I like my life.
Originally posted by dogcanyon:
Is the "max of one open jaw" rule in writing anywhere, or is this just one of those "rules" that some overzealous busybody agent made up out of thin air? There is no mention of it in the oneworld award rules on the AA web site.