Originally Posted by
caseminole
Not a chatty Cathy, but a simple "Welcome Mr. xxx" and "Thank you for flying with United Mr. xxx" would have least been a good start!
I've had the same on CO. Disinterested service on AA, UA, US and DL as well, as well as some good FAs too.
If anything pre-merger UA seemed to be getting a bit better and CO has been on a multi-year glide slope downwards, just my opinion @:-) YMMV