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Lx391 man - zrh
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Aug 16, 2011 | 7:06 am
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oliver2002
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
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Since ZRH is LX's hub with ample possibilities to swap the damaged aircraft with a new one you certainly have a case to plead. Just send the matter with the correct documentation to the CAA using the info here:
http://www.caa.co.uk/default.aspx?ca...90&pageid=6480
You could also approach the swiss enforcer BAZL using the english form on their german webpage:
http://www.bazl.admin.ch/dienstleist...x.html?lang=de
BTW, you get to keep the miles even if LX has to pay on the directive of CAA or BAZL.
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