We were at CY Bremen during the weekend. An alarm went off and there were announcement in English, German and French saying something like, 'Due to technical problem we request all hotel guests to leave the hotel immediately'. First thing I thought was 'what kind of technical problem?' It was 10am in the morning and fortunately we were up, so we left the building but no one told us what to do.

The FDs at the hotels were still checking in people when the alarm was on, there was only a male staff to tell everyone get out of the building.

We saw the fire engine came, fire fighters were walking slowly in the hotel. Obviously it wasn't an emergency, so we went back to our room when the alarm stopped.

It was really bad of the properties not to have staffs guiding people where they should go, and then count them to make sure that everyone was outside the building, and that they should guide people to the assembly point rather than tell people just to leave the building. Fortunately it was a false alarm - we found out after talking to the staff in the lift.