Thanks Efrem, I actually happened to be on the phone with AA on Saturday for something else, so got this straightened out as well. The first customer service agent admitted that one continent was missed so agreed to correct it for five, but claimed that Cairo was not Africa so denied the sixth continent. Next I talked to a very helpful customer service supervisor, and she agreed that all six continents were covered despite what the first agent said, and sent a message to the "bonus credit team" for correction. She told me that a special team was organized for this promotion and they are responsible for the postings. She also told me that they were behind schedule, and finally started posting the bonus miles from Friday. In any case, I've always had good experience with AA's customer service so I'm pretty confident all will go well. I'll let you all know if the miles are reinstated in a week or so. Wish me luck.