Originally Posted by
carrotjuice
1) I'm paying 1,600 Starpoints + USD 30 cash. Is this USD 30 subject to 10% service + 6% government tax? Will I earn Starpoints on the USD 30?
2) Additionally, I need to pay for 1 extra rollaway bed in the room. According to the hotel website, this costs MYR 80, which IS subject to 10% service + 6% government tax. Will I earn Starpoints on the MYR 80? T
3) Alternatively, the hotel is also offering a MYR 250 cash top-up for upgrade from 1) above to a suite, which again IS subject to 10% service + 6% government tax. Will I earn Starpoints on this MYR 250 top up?
1) Unfortunately, I would need your reservation to be able to confirm what USD 30 is meant for. Do send me an email.
2) Sadly, the answer is no. “Eligible Charges” are charges incurred by you on your room account for Eligible Rates, food and beverage (excluding alcoholic beverage purchases where prohibited by law), direct dialed telephone and direct-dialed in-room fax, laundry/valet, and in-room movies and video games only.
3) Same answer as 2).
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Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd