i spent 5 hours at the grand central cto in ny getting my ticket properly reissued on a conference call with tariffs and the aa help desk. my agent was spectacular, with a great personality and a high level of pateince, but tariffs and the help desk weren't as kind. anyway, because of my 24 segment ticket, it had to be handwritten. but some of the agents in the office disputed this and claimed there was some laziness on the part of tariffs, to set the ticket up for automatic printing.

so, my main question is the headline of the forum.

printed or handwritten?