Originally Posted by edcho

Was anyone at ORD yesterday? I don't fly out of ORD too much (once or twice a year), but yesterday was my first IRROPS situation at ORD.

I was highly concerned at the fact that there were only 5 CO GA's (actually one disappeared a few hours in) manning all four active gates. All the CO GA's look like they were either about to punch everyone in line (which was all like a mile long) or just break down and cry. I felt really really bad for them.

UA GA's tried to help but couldn't do much as they had no idea about the CO systems.

I know this won't be an issue once the operating certs merge and the system merges, but c'mon! Also, why is there "United" support at gate B4? There were 3 people manning that station which offered NO help to any of the pax. I'm confused by that (and so are many other pax).