Originally Posted by
anbhc
I've got 3 120K international award tickets that I booked months ago for next week with family. There are many circumstances where I may need to cancel and reschedule. So if I do not due so within 72 hours of flight time, I lose 360,000 miles? The flights are from Shanghai, and I have not received any email or letter regarding this change. Why would they not communicate this important rule change to customers currently holding award tickets?
That is correct.
As for communication, several people got emails from Delta about it. I however did not (and have an active award ticket out there as well).