If they say they are going to document your acct., make sure you call back and have someone else read exactly what was put in. I have asked to have things documented in my record several times, then when I call back to double check the person did it, it sometimes wasn't there. I always call back and make a new person reread it to me. That way I know it is in there.
In short, I wouldn't trust them and I don't know whether or not any phone agent has any authority to "change" the rules of the promo. I would have to get it in writing.
MiamiPrep:
I haven't gotten my AA statement recently, so could you please post exactly what the AA rules are? Maybe AA is intentioally making the rules easier for us.