I failed to mention in the previous message that a Platinum rep. confirmed that the flight did qualify. This was before the update in mid-December that dictated which class ticket qualified. The rep. read from the initial promo material that the flight had to be a OW partner or a Code share operated by a OW airline.

I did eventually get the bonus when I pointed this out. I noticed that my "nice guy" theme works pretty well when dealing with the cs reps, its just mutual respect really.