This message was posted on the AA board also.

Well, it happend - I flew on a "k" class Iberia flight from AMS-BCN last December after I was told by Iberia it qualified for mileage on AA. K class seats do not qualify for mileage credit on AA from what I've now learned, only C and Y in Europe.

Prior to booking the ticket, and prior to learning of the ticketing class requirements, I called Iberia to ask if that flight qualified for mileage on AA. I guess the agent gave me wrong information or just thought I was talking about Iberia Plus, I don't know but I'm out 50,000 bonus miles for the 5th OneWorld partner, plus 1542 miles for the actual flight miles, not to mention the Platinum 100% mileage bonus and $255 for the ticket.

I wrote an e-mail and sent it to the address listed on the Iberia website, and copied it to the Iberia NL address just for the heck of it.

Would anyone care to take a stab at my chances of recovering the miles? Does Iberia have any liability when it makes a verbal claim of terms and conditions?

AA has a fax of my boarding passes, and they've forwarded it to Iberia but said that it did not qualify.

I'd appricate any info on additional parties to contact if you think it would do any good.

Thanks for the comments.