Originally Posted by
Often1
Because mileage earned translates into award tickets and which are a liability on UACO's books. FT is full of threads complaining about the lack of availability of award seats. 1 Million miles are worthless if you can't use them. So, why generate customer ill will by giving out tons of miles and then not having the capacity for them to be used (or going bankrupt for allowing too many award seats).
Well, UA is not going to have to worry about too many 1MM customers complaining about availability, because with these changes, they are clearly signaling that attaining 1MM status isn't worth it.
Originally Posted by
l'etoile
As I've thought about this, what has become most troublesome for me is that it appears, given the official UA comment on the board, that this was deliberately leaked to then gauge responses or to make the real changes seem more palatable. The part in UA Insider's message about keeping the comments coming seems to confirm that.
If I read this all correctly, this is a horrible way to do business. It's amateurish and frighteningly cavalier, especially considering Mileage Plus is a huge strategic and financial asset for United. Pay for a focus group, if you want input. Don't resort to unprofessional tactics and games. I thought United was better than that. I spend enough to reach the top status on this leaked, rumored chart, but the question for me is ...do I want to spend that on UA after this. I will look for who has the best Z fares.
^^ Given the immediate track record of the current management team, are you really surprised?
Originally Posted by
BearX220
The coolest possible customer response to this impending s#!tstorm would be for thousands of us, in an organized effort, to book VX every chance we get and make them profitable, and mail UA cartons of VX credit card receipts. If 10,000 disaffected UA elites "adopted" VX and we tracked and reported the revenue shift, its would be a gigantic empowered-consumer story. We'd be kicking the oligarchy in the nads. It'd be like Apple vs. PC.
But I bet we don't. I bet we just sit here and kvetch. And so does UA.
You may be correct, but if I make the jump, I indeed plan of sending SMI/J all my used BPs from flights on other airlines. No way I'm sending him my credit card receipts.
