Originally Posted by
airtvl
i just hope the new program works out for their loyal customers. i've been flying ua for many years, as with many of you. it would be sad if they choose to de-value their most loyal customers.
I think it is pretty obvious that the new management team doesn't care about customer loyalty.
Originally Posted by
santaclaus002
Come back in two years, and total up your total spend for 2010, 2011, 2012, UA spend for each of those years, and your cpm for each year. I bet that if each remains fairly consistent, but exceeds 8cpm, you'll say this change was a good thing for you personally.
I've already looked at my spending for 2010 and 2011, and while the revenue requirements won't affect me, the devaluation of the program will.
Originally Posted by
santaclaus002
And my bet is that when this all shakes out, a mixed-type business/leisure flyer is going to come out no worse off than they are today, relative to everyone else. [Aside the reduction in RDM bonus % which I agree is a devaluation].
I'm a mixed business leisure flyer, and if the program is announced as leaked, I will be worse off, because I won't be earning as many miles as I have in the past, and will get no offsetting "change I'm going to like."
SMI/J is basically screwing just about everyone but the very top tier of UA/CO flyers. At least this time the CO fans are getting the shaft as well.
Originally Posted by
FlyerChrisK
AA? Maybe I'm biased by having been based at ORD, then LAX, and now NYC just as the merger kicked into gear, but I have options. Those folk at SFO? They also have options. I just feel sorry for the folk at IAD and IAH. (For whatever reason, CLE/DEN play less of a role in my mind as substantial hubs. Sorry to the folks based there.)
Actually, SMI/J is doing his part in other ways to make IAD flyers look elsewhere. If I go to the DAArk side, the Admirals Club at IAD is much nicer than any of the RCC's, and if I go to DL, I'll get to fly proper aircraft to Europe on KL and AF instead of the CO 757 with no E+.