Chrism,
It wasn't me, I swear. But I have a few questions.
What's the phone number you called? Just the US Iberia reservations number in NY? Can you post the 1-800 number for reservations and Iberia Plus if that's what you used.
Did you discuss eligible fare codes at all? I know you're on a RTW ticket so you're not too worried about this, but I have a few people asking. Reason is that I have spoken with both BA and AA to confirm mileage-eligible fare codes and the alignment of fare codes among the oneworld alliance carriers. BA and AA jibed fairly well (all fare codes eligible for miles except consolidator fares; L, O, Q, S, and the only fares eligible for tier points are; Y, B, H, K). I was wondering whether Iberia was up to speed on this or were they still highly restrictive to mostly full-economy fares?
By the way, I leave next wednesday for my 5-day trip.