Originally Posted by
Gnopps
I had the opposite happen to me a few years ago ATL-CDG on a B767. The flight was heavily overbooked and thus the plane was switched for one with more seats. My exit row that I had booked since ages and checked into was thus switched at the gate to the row just in front of the exit row = less recline and standard legroom.
I spoke to the people DL had placed in the exit row behind us and they had no idea how they had ended up there, they had no status and had not paid for it...
Wasn't too pleased with Deltas handling of that.
I had something similar a few years ago with NW. Equipment swap. I got a new boarding pass and was told it was an exit row. Knowing the config of the A330, I knew it was not. I am sure they just lied to get me on the plane. I told them it was not an exit row, that rows 10 and 29 are exit rows. They did put me into an exit row after that. Sometimes it pays to know the aircraft config.