Originally Posted by UA Insider

Hi Everyone, we understand that you’re anxious to hear about the MileagePlus program changes for 2012. As we’ve said, the details are coming in the fall – specifically, we’re aiming for the end of next month. In the meantime, there will be rumors -- like what’s been posted here -- that unfortunately contain some inaccurate information. As much as we’d like to, until we announce the program fully, we’re not in a position to talk about specific elements or the general direction of the program.

To the extent that we can, we’ll make sure you have an early preview of the full rollout. It goes without saying that we do value your feedback. Keep it coming.

Shannon Kelly
Director, Customer Insights and Metrics
United Airlines