Here's what I know:

*US and HA shopping malls had offers for EasgyCGI that gave 4757 & 7269 miles/online purchase (respectively) with "no restrictions at this time"
*About 2 weeks after my purchases, they were all cancelled and some (not all, even if cancelled) purchases were refunded to my account with no notification from EasyCGI about what had happened
*Some miles posted, most did not, some that posted got deducted
*EasyCGI first claimed fraudulent purchases on my part, then agreed that it wasn't fraud, but claimed that my use of the storage violated their T&Cs, then since I hadn't even used the product yet, they changed their story again, and claimed that there was a fraudulent affiliate, but won't say who or what happened due to "privacy policies"
*US has forwarded my requests to their partner marketing affiliate (Freecause?), but I have not heard anything back
*HA has forwarded my requests to their partner marketing affiliate (Kobie?), but I have not heard anything back
*Also, they pulled their offer from both shopping malls and after doing some digging, I found out that their parent company (Endurance) had adjusted the T&C's and offers or outright pulled other companies listed on the malls.

I don't know where to turn or what to do and it's extremely frustrating.