Originally Posted by
lhr baby
That's all well and good Oxon, but the Sticky doesn't actually tell you how to fix the problem. I'm sure you'll tidy this up after a day or two so I am about to explain myself there.
I'm not with you here.
The problem is that there is an ongoing defect in the website where, seemingly intermittently and randomly, it fails to recognise your diamond club "logged in" status, and hence requests you to re-login at every page turn. The fault is in the way the site interacts with the cookies stored on your PC, and can be cleared by deleting the offending cookies. The Sticky tells you which cookies to delete. Once you've done this and logged in afresh, the problem goes away.
Other than getting bmi's web developers to fix this problem at source, what other words of "how to fix the problem" would you suggest be added to the Sticky ?