Originally Posted by SebFra

Swiss, you must be crazy.

Do you really want me to go with CASH to your ticket counter if I buy a F ticket??

Or make a reservation in advance for a 200 CHF ticket and get it issued at a ticket counter, just to be able to pay it cash???

Funny thing is, there is a higher TSC if I buy it this way, so there is nearly no way out except direct money transfer or stuff like this.

Is this real or is it a joke???

Next times to SIN I will fly SQ. I feel really cheated by you.

This is Ryan Air style, not full service carrier.

Next week SEN flying F will only be allowed 10 kg of checked bags, right?

You must be kidding.

Can someone in your company think about your actions or is there only stupid controllers left?

Every CHF or EUR you get paid for this is additional profit because you had to pay for this during all the years in the past and also cash payments cost money.

I will not pay for it, and even for only one F ticket which I will buy with SQ you will be missing about 10.000 CHF. How many customers do you need to be paying this new charge to have a better situation instead of kicking this stupid charge?

Ask this to your controllers or people in charge!

Or maybe it is just Mr Franz deciding this, while he is sitting in Switzerland in a meeting of all the companies he is working for instead of taking care of LH and LX....


VERY VERY SAD develpoment happening here.