Originally Posted by
aacharya
It indicates all UA did wrong was not throw out the old cardstock with the old limits. They processed baggage claims consistent with the new policy, though.
Did you even read the press release?
It says that UA printed the old limit on its ticket jackets after the new limits were in effect.
In January 2011, the Department’s Aviation Enforcement Office learned that United had given a number of passengers ticket wallets printed after the increase took effect that continued to list the old figure of 1,000 SDRs as the limit on baggage liability.
So the fine is not for using old ticket stock (that would probably be nitpicky). Rather the fine is for not updating the language as it was supposed to and continuing to print the old limits, despite new limits being in effect.
Remember that at the time, UA's priorities were painting planes, updating safety videos and coming up with clever marketing such as, "You're going to like where we land." As such, regulatory compliance on issues like this probably took a back seat.
