FlyerTalk Forums - View Single Post - [Expired] 50K AmEx MR for Additional Cardholders
Old Aug 10, 2011 | 10:26 am
  #80  
greek2me
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Join Date: Apr 2011
Programs: UA Gold, AA Gold, Hyatt Plat, SPG Gold, Marriott Plat, Hilton Gold, Hertz Pres Circle, etc etc
Posts: 382
Got my account notated and added 5 users to PRG (with name & DOB only; rep said SS# was optional), but took quite a bit of time.

1) First call to 800-AXP-EARN; on hold awhile, they don't see code 5721 at all; transfered me to Points Balance; on hold awhile, they don't see code either; transfered me to Cust Service; on hold 3 diff times, finally see code but don't see it applying to me as is targeted and they can't add me to it there; have to apply through channel rec'd offer. I say okay, thanks.

2) I call back 800-AXP-EARN; says experiencing long wait times. I wait 3-5 mins. CSR says doesn't see that PRG code in their database. I explain what it is for, after few mins searching CSR finds the code. Says it is targeted for cardholders who got card between 1/10/11-12/31/11 and gives 10k MR pts after first purchase by each new cardholder within 4 months, up to 5 add'l cardholders can be added for free. Notates my acct, says points should post 6-8 wks after purchases made; call back if don't post automatically.

Thanks to all for timely info on this promo.
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