Originally Posted by
Thunderroad
My wife bought and flew a UA ticket for which her two US metal legs (using UA flight numbers) haven't credited to her account. If I understand the somewhat unclear instructions at the UA site, the form she should fill in to retroactively claim credit should list US as the carrier and provide the US flight number. Is that correct?
Did a search on this and came up empty.
Thanks for any help.
Yes, you would use the US as the carrier and provide the actual flight number - credit will be based on policies for US. At least to me, the instructions on the form aren't unclear at all - in fact, for the airline, it is very clear, asking you for the "operating carrier."