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Old Aug 9, 2011 | 5:28 pm
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stiwi
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Join Date: Sep 2009
Location: DXB / WAW
Programs: Skywards Gold
Posts: 748
Confused over max. bag weight

I am slightly confused over Finnair baggage allowance. I will be travelling in business class and having BAEC Silver, I am entitled to take 3 bags. That's clear. What is not clear, is the weight allowance for each bag. Finnair states on their website that each bag can weight 23 kg and between 23 and 32 kg there is a surcharge.

However doing a quick calculation using their online calculator by entering route between Europe and Asia, selecting business class as FT Gold (equivalent to BAEC Silver), typing 32 kg as first bag doesn't show any surcharges which is against their statement in checked baggage section:
"The maximum weight of a single bag may not exceed 32 kg (70 lb). If you are travelling with a bag weighing 23–32 kg, you will have to pay a flat excess-baggage fee."

As I rely on their online calculator, I would prefer to see it in written and print that 1st bag surcharge between 23-32kg is waived like their online calculator is suggesting.

Can someone confirm who is right here (their online tool vs t&c of checked baggage)?
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