FlyerTalk Forums - View Single Post - Consolidated "New CO/UA Boarding Process (Effective 8 June 2011)" Thread [Merged]
Old Aug 9, 2011 | 12:35 pm
  #531  
o mikros
 
Join Date: Dec 2010
Location: PDX
Programs: kayaker
Posts: 851
Originally Posted by GoingAway
You are just not getting that isn't about the GAs, but human nature and the timing. The crowds will not just go away, ever.
It is and it isn't. I'm not going to endorse any boarding system, but I will say that the official boarding policy and what is actually being implemented are completely different. What I have personally seen is that the GAs call GS/1K/PP/F/P/C and then less than 10 seconds later announce, "We'd also like to call any 1P/2P/G/S/*G" which results in a mad scramble. Call the first group and then wait a minute or two. While waiting, board the 'super-elites' and then when the line looks smaller announce for the second group (or a further subdivision thereof). IME the mayhem does not result from not leaving the carpet open, the mayhem results from calling EVERYBODY at once.

And I know that the 1Ks will disagree with me here, but it is nice to see the change on UA to allow me as a 1P to get to boarding late (like from a tight connection) and still have preferred boarding.
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