FlyerTalk Forums - View Single Post - Question: Tango+ unknowlingy changed to Tango
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Old Aug 8, 2011 | 8:54 pm
  #3  
CM1
 
Join Date: Jul 2011
Location: CYOW
Programs: AC*E, FPC Plat, SPG Gold, Avis 1st
Posts: 12
Had this happen to me last week where I stood by for an earlier rapidair YOW-YYZ and got on, ticket was mistakenly changed from Tango + to Tango. Called the AP number on the back of my card, they said to call Air Canada. Wrote an email to AC and they responded in 2-3 days with the same answer, "take it up with Aeroplan." When I told them I'd been passed to them by AP, they promptly took care of me and credited me the appropriate miles. I think it helps if you can provide them with both the ticket # and the PNR, as well hopefully you saved your BP.
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