Originally Posted by
cb1111
Oh, I agree, but the outcome would have been very different had she said "let me talk to a supervisor, I need my meds."
Let me say it again. The screener was at fault, but the passenger could have resolved it easily and without any fuss - and that is her fault.
How do you know that asking for a supervisor would have resolved it "easily and without any fuss"? Or is that your assumption?