Background, I’m an Avis Preferred, Avis First and rent from Avis about 40 times a year.

In June I rented a car from Gainesville and returned to TPA. Upon the return the Avis person walked around the car and handed me a receipt.
There was no damage on pickup and as far as I can tell on return.
Fast forward 6 weeks, I receive a letter in the mail with the opening sentence:

"The investigation process of the damages incurred during your rental period indicates that we did not receive sufficient...."
What!!!!!

I call the number on the letter and they say the car was damaged. I respond that I returned the car and the person who gave me a receipt didn't note any damage to me and I was on my merry way.
The lady states the letter is an inquiry letter only, I respond that it implicates me and makes me sound as if damaged the car.

Basically what their doing is throwing darts at all the renters of the car hoping someone will admit damage. ...!!!!

Anyone else have this occur? I would like to write a letter to a real person who has some influence, anyone have a good email address?