Originally Posted by
tourist
This is exactly what annoys the H out of me. And it's even worse than described above, I have had three different Avis branches tell me on return that they can't change billing currency, it must be done before the rental. If it's a lot of money, and you are angry enough, you can get it back from Avis, but it's a nuisance.
I agree, most times it's a fairly small amount, couple of dollars or so, so I guess most of us can't be bothered. However if Avis are nickel-and-diming all their customers for a couple of dollars, that adds up to a significant amount. That's why I systematically claim it back. Indeed, the last time it happened to me at ATl, the Avis manager actually gave me a 10$ credit for the inconvenience. However I just wished they would change their practice and be honest.
As to going to the counter each time, what's the point in being "preferred" in that case? Don't Avis value my custom
