FlyerTalk Forums - View Single Post - August so much better than July [Club world catering]
Old Aug 7, 2011, 12:43 pm
  #40  
jumpseat_jock
 
Join Date: Apr 2009
Programs: BA Exec (Silver), SPG (corporate), IHG
Posts: 170
Originally Posted by stueys
Originally Posted by Hubbabridge
Agree, it's frustrating. A while back I was flying with the family in CW out to BGI, asked for a glass of the champers that they had in F as I quite liked it at the time (think it was Lanson Nobel time...). Was refused instantly and told the CSD wouldn't allow the 'brand dilution'. I get it but when you're sitting there with a gold card and an obvious familiarity with the current F menu (ie probably a high yield customer) it's slightly irritating, not a biggie but an easy way you could be made to feel a bit special
equally how would you feel if you were sitting in F and watched your precious choice of bubbles being taken to another cabin, or heaven forbid they ran out in F because some had been used in Club, brand differentiation is there for a reason, regardless of status!
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