FlyerTalk Forums - View Single Post - August so much better than July [Club world catering]
Old Aug 7, 2011, 10:00 am
  #38  
stueys
 
Join Date: Dec 2009
Programs: BA GGL, Hilton Diamond, Hertz PC
Posts: 1,314
Originally Posted by tom139
Agree it's frustrating but you have to see it from the CC's side too. It is brand dilution in BA's eyes and it is strictly against service standards. You could have got to Gold by travelling exclusively in CW or indeed WT+.

Hot Choc is available in CW on sleeper services only.
Yep, I get it, but I think it's a bit of an opportunity lost. It's one of the relatively minor things that could be left to crews discretion to really make a pax feel a bit special.
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