FlyerTalk Forums - View Single Post - Should we avoid hotels that have a per device Internet access fee?
Old Aug 7, 2011 | 8:04 am
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fredsxb
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Should we avoid hotels that have a per device Internet access fee?

I've just stayed at the W hotel Times Square in NY and was very annoyed by their policy regarding Internet access. They charge US$14.95 per day but limit the access to one device at a time.

This is, IMHO, very frustrating. Who does travel with only device in 2011? We're on a family vacation and between tablets, computers & smartphone, carry 8 devices. The hotel was very strict about their policy and said they would charge us 8 times if all devices were connected at the same time. Do they really expect customers to pay US$120 per day for Internet access???

Shouldn't we avoid properties with such practices?

I wrote a letter to management explaining how frustrating their policy was but they replied without addressing my complaint (but did credit me with 10,000 SPG points).
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