FlyerTalk Forums - View Single Post - Poor service in BE today 2160 LAX-JFK - Warning Rant
Old Aug 6, 2011 | 10:55 am
  #10  
Kentski
 
Join Date: Apr 2005
Location: RDU
Programs: DL Platinum, CO Platinum, SPG Gold, Hilton Silver
Posts: 158
I'm usually in the camp of "don't complain", but this is a (well-written and concise) example of when to complain. If it had been just one faux-pas (like the missing menu), brush it off ... but if it's an FA that's ignoring multiple things, that's a problem.

And not just a service problem, but more so for the other outstanding crew that go "above and beyond". And I've had many.
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