Originally Posted by
M Singh
I thought all members in * shared the same platform. So boarding pass should be able to be issued, and the customer shouldn't have to go through these headaches?
Although there is StarNet, member airlines still use different reservation systems and often, they do not "talk" to each other correctly leading to the issues you faced. It's something *A is looking at, as per their "Network" magazine on starallianceemployees.com (forgot which month, but an article about the issue was pretty recent).
TG was able to issue SK BPs for me tho (separate tix), on a recent trip upon showing the onward itinerary.