I loved Tea Trails! So much so that i went back consecutive summers. I would recommend Castlereigh> Summerville. I had lunch at Norwood twice. But have never been to Tiensin (sp?).
I did love it, but in the back of my mind was, "I traveled half way around the world to have butlers and english antiques....?"
The only positive thing about Queens hotel in Kandy is the location. Rooms on the back are quieter.