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Thread: Does Hilton have an official policy for walking a Diamond?
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Old Aug 4, 2011 | 6:34 pm
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Originally Posted by RKRocha
I experienced a 'walk' a couple of weeks ago, I received an email this morning in response to my contacting Guest Assistance. I had a 2night stay, 1st night was walked and Hilton is offering to refund what I paid for my 2nd night. Property is Hilton Manhattan East. The Response doesn't seem to be aligned with the 'policy' being discussed here. Not complaining, just making a point considering the OP's question.
Did they give you the $200 cash you were supposed to get?
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