Originally Posted by
tom139
It's about product differentiation though not cost or anything. A few years ago I was refused Hot Chocolate in Club World because I was told it was exclusively for First pax.
If it is really about product differentiation then my advice would be to do it with something that matters not a frigging early grey tea bag or some hot chocolate it looks cheap and miserly. For £3k return you should not be fussing about a 10p beverage.
