Originally Posted by
iquitos
doing nothing about the dismal terminal opting to refurbish IAD instead? That sounds like the pre merger United attitude of customer comfort be damned. i think I will fly Lufthansa to Europe rather than endure a 757. They have new big aircraft and are serious about customer service.
LH and UA rev share on the tatl flights. It makes no difference to UA if you fly LH across the pond.
Originally Posted by
Sulley
Sigh... Just another day at the United forum on FlyerTalk.
Seriously. I can feel the heat radiating from these posts.
Originally Posted by
channa
I think that the combined UA/CO now has more leverage at IAD. With EWR < 200 miles away, they can really push the MWAA to cover more of the improvements by claiming that EWR can be the main TATL hub.
Can it though? With only one runway and airspace congestion, I would consider calling UACO's bluff if they said that.
Originally Posted by
UAGuy2
Ding Ding Ding. No more calls. We have a winner. It was almost certainly an incredibly close call. Otherwise everyone would have E+.
As the product matures UA has and UACO will find more ways to increase revenue from E+. It might have even been a money pit when first installed, but the product is now turning a profit, even if a thin one. Some might call that vision.
Originally Posted by
UAGuy2
And heaven forbid the CEO have an opinion about something before the merger. As opposed to apparently worshipping UA as God's gift to domestic airlines and being predisposed to keep UA's way of doings things because the FT 1K members liked UA.
Yeah, there may be some truth in there, but I think most of the overwhelming customer response to some of the changes come from outside FT.